Real-Time Loyalty Engine | Zero-Downtime Enterprise Migration
ENTERPRISE LOYALTY INFRASTRUCTURE

Built for Complexity.
Proven at Scale.

The engine behind loyalty programs that don’t just sign members up. They keep them coming back. Real-time rewards, tiers, and promotions, live in weeks, not years.

LIVE ACROSS THE NETWORK event stream
14,203,552
events processed today
118ms
median response time
Trusted by teams running loyalty at scale
BP 7-Eleven MGM Resorts Gap Western Union Athleta Old Navy
350M+
active loyalty members
4.2B
annual transactions processed
18+
years running production-scale loyalty
0
minutes of downtime since March 2020
Enterprise Loyalty Platform vs. Legacy Systems

Most loyalty platforms weren’t built for this.

Your members expect to earn at the pump, redeem at checkout, and level up mid-journey, instantly, every time. Legacy systems buckle under real-time demand, multi-brand complexity, and enterprise transaction volume.

You don’t need another point-and-badge system. You need infrastructure that treats complexity as the job, not the obstacle.

Legacy batch systems
Hours
between an earn event and a reflected balance.
Real-time engine
<150ms
from event to updated member state, every channel.
Platform Capabilities

What actually changes when you switch.

Five capabilities enterprise teams consistently point to as the reason the migration was worth it.

Real-Time Loyalty Engine

Sub-Second Everything

Every earn, redemption, and tier milestone fires in real time, with no batch delays and no lag between the moment and the reward.

Multi-Brand Loyalty Platform

One Engine, Every Program

Tiers, multi-currency wallets, and multi-brand rule sets all run through a single extensible model, so “we’re too complex for this” stops being an objection.

Personalization

Personalization That Actually Personalizes

Two members can see the same campaign and get two entirely different offers, matched to their real behavior, not a static segment from last quarter.

Zero-Downtime Migration

Migrate Without the Nightmare

Run legacy and new side-by-side, replaying live production traffic until every transaction matches 1:1. Cut over with zero downtime: guaranteed, not just promised.

Intelligence

AI Embedded, Not Bolted On

Build a full campaign from a plain-language brief. Ask a question about redemption behavior and get an answer, no query language required. Bring your own model or use what’s built in.

Independently audited. Enterprise-ready.

Your member data, secured to the standard enterprise compliance teams actually require.

SOC 2Type II Certified
ISO/IEC 27001:2022Certified
Before You Evaluate

What actually gets asked in procurement.

The questions that come up once a technical or finance team starts stress-testing the pitch.

What’s actually validated before cutover, not just tested in staging?

Legacy and the new engine run side-by-side on live production traffic, comparing every transaction output until they match 1:1. Cutover happens after that parity is proven against real member activity, not a synthetic test environment.

How does point liability stay auditable during a migration?

Every point, credit, and voucher carries its source rule, currency, and issue date. Finance and compliance teams can trace any balance back through the cutover with no gap in the audit trail.

Does this replace our CDP or CRM, or sit alongside them?

It sits alongside them. The platform owns real-time loyalty state, balances, tiers, and promotions, and publishes every event back into your existing CDP, CRM, and back-office systems, so nothing downstream has to change how it reads customer data.

Can marketing launch or change promotions without an engineering sprint?

Yes. Promotion rules, eligibility, and stacking logic are configured directly by program teams, with budget and inventory caps enforced automatically, so a new campaign doesn’t sit in a development backlog.

How do you stop overlapping promotions from destroying margin?

Promotion precedence and stacking rules are enforced automatically at the point of transaction, so which offers combine, override, or exclude each other is decided by rules your team set, not by whatever the checkout happens to allow through.

Ready to see what your program could actually do?

Most teams are running at a fraction of what’s possible, not because their strategy is wrong, but because their platform can’t keep up. See what changes when it can.

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